1. Check the temperature range, and ensure that it has been plugged in correctly.
2. Visit www.unipdry.com, click on the FAQ page, and register any of the questions you may have on our products. Once you contact our service department, we will get back to you with a solution as quickly as possible.
3. You may also contact us through our service department by sending an email to sales@unipdry.com, or calling 888-994-0895. You may also get in contact with us through any of our local distributors.